Get quick and clear answers to your questions about booking, payments, cancellations, and more. Explore our FAQs for helpful information!
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Payment
We accept a variety of payment methods, including cash, bank transfer, and PayPal.
Yes, you can easily pay online using our various available payment methods, including PayPal and bank transfer.
No, there are no additional fees when making a payment. The amount you see at checkout is the total cost.
Yes, you can pay in cash when you are picked up from your hotel. Please note that payment is not accepted at our office or upon arrival at your destination.
Reservation
You can easily book a tour by sending a message via WhatsApp or by using the booking form on our website.
Yes, you can modify your booking. Simply contact us via WhatsApp or social media, and we will assist you with making the necessary changes.
Yes, you can book multiple tours at once based on your preferences. We’ll be happy to help you coordinate and arrange them.
In some cases, our company may request a deposit from customers to confirm their booking.
Weather
Yes, you can change the tour date if the weather conditions are unsuitable. We prioritize providing the best experience for our customers in favorable weather conditions.
Yes, if the weather conditions are unsuitable, we can cancel or change your booking and offer alternative dates or options.
If the tour is canceled due to weather, we will either reschedule your booking or offer a full refund without any deductions.
Yes, if your booking is canceled due to bad weather, we will either reschedule the tour or provide a full refund without any deductions.
