Cancellation Policy
We aim to provide you with the best experience possible and offer flexibility in managing your bookings. If you need to cancel your booking, please review the following cancellation terms to ensure a smooth process.
Cancellation Terms:
Cancellations 24 Hours in Advance:
You can cancel your booking up to 24 hours before your scheduled activity or trip.
If you submit your cancellation request before the deadline and we’re unable to respond within 24 hours, you’ll still receive a full refund.
Private Trip Cancellations:
For private or customized trips, cancellations must be made at least 48 hours before the scheduled trip.
No refund will be issued for cancellations made less than 48 hours before the trip.
Important Notes:
Cancellations made after the deadline are not eligible for a refund.
Be sure to submit your cancellation request on time to avoid any charges.
Need Assistance?
If you have any questions or need help, don’t hesitate to contact us. We are here to ensure your satisfaction and provide excellent service.
Request a Cancellation
Please fill out the form below to request a cancellation, and we’ll process it as soon as possible.
Cancel My Booking – Cancellation & Refund Policy
Steps to Submit a Cancellation Request:
To cancel your booking, please provide the following details accurately to ensure a smooth process:
Booking Number: Found in your booking confirmation email.
Activity or Trip Date: The scheduled date for your activity or trip.
Full Name: As entered during booking.
Email Address: The email associated with your booking.
Once your request is submitted, we will review and process it promptly. If you have any questions, feel free to contact us!
