Welcome to MoroccoViewTours! By accessing and using our website, you agree to be bound by the following terms and conditions. Please review them carefully before booking or using our services.
1. Definitions
“Company” refers to MoroccoViewTours.
“Customer,” “you,” or “your” refers to the individual or entity making a booking or using our services.
“Services” include all tours, activities, and related offerings provided by MoroccoViewTours.
“Booking” refers to the confirmed reservation for any tour, activity, or service made with MoroccoViewTours.
“Confirmation Voucher” is the official confirmation document sent to the customer after a booking.
2. Acceptance of Terms By using the MoroccoViewTours website and booking services, you confirm your acceptance of these Terms and Conditions. If you do not agree, please refrain from using our website.
3. Services Offered MoroccoViewTours offers a wide range of activities and excursions across Morocco, including:
Guided tours in Agadir, Marrakech, Taroudant, and other key destinations.
Nature-based excursions, such as desert and coastal trips.
Services provided by licensed, professional tour guides.
Hotel pick-up and drop-off services.
All services are subject to availability and may be altered without notice.
4. Booking and Payment
Bookings can be made via our website or directly with our representatives.
Full payment is required to confirm your booking.
Payments can be made via bank transfer, PayPal, or in cash. Prices are listed in Moroccan Dirhams (MAD), Euros (€), or British Pounds (£).
Customers must provide accurate and complete information during the booking process.
5. Cancellation and Refund Policy (Updated)
Cancellations made at least 24 hours before the scheduled tour will receive a full refund.
Cancellations made less than 24 hours before the tour will not be refunded.
In the event of unforeseen circumstances such as weather conditions, accidents, or other force majeure events beyond our control (e.g., traffic disruptions or vehicle breakdowns), MoroccoViewTours reserves the right to:
Reschedule the tour or activity to a later date.
Offer a full refund if rescheduling is not possible.
This policy ensures fairness to both the customer and the company, while prioritizing safety and exceptional service.
6. Customer Responsibilities Customers agree to:
Provide accurate personal details when booking.
Arrive on time for all tours and activities. Late arrivals may result in the cancellation of the service without a refund.
Follow all instructions provided by tour guides or drivers.
Comply with local laws and respect cultural norms during the tour.
7. Liability MoroccoViewTours is not liable for:
Any injuries, damages, or losses incurred during tours or activities, except in cases of gross negligence or willful misconduct.
Delays, cancellations, or changes caused by unforeseen circumstances such as weather or traffic conditions.
Participants join activities at their own risk and are encouraged to follow all safety guidelines.
8. Privacy Policy Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
9. Changes to Terms MoroccoViewTours reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website, and continued use of the site indicates your acceptance of any changes.
10. Contact Information For any questions or concerns, please contact us at: Email: contact@moroccoviewtours.com
Phone: +212 661-861640
Thank you for choosing MoroccoViewTours! We look forward to making your Moroccan adventure unforgettable!
