Privacy Policy

1. Privacy Policy:

• MoroccoViewTours is committed to respecting your privacy and protecting your personal data.

• We collect personal information, such as your name, phone number, and email, solely for booking confirmation and communication purposes.

• Your information will not be shared with third parties unless required by law or necessary for providing the services you’ve booked.

2. Cancellation and Refund Policy:

• Cancellation:

  • Bookings can be canceled up to 24 hours before the activity for a full refund.

  • Cancellations made less than 24 hours before the activity will not be refunded.

• Exceptional Circumstances:

  • In the event of weather conditions or unforeseen events (e.g., accidents, force majeure) that disrupt the activity:

    1. The activity will be rescheduled.

    2. If rescheduling is not possible, you will receive a full refund.

3. Transportation Policy:

• Free hotel pick-up and drop-off are provided as per the booking details.

• MoroccoViewTours is not responsible for delays caused by external factors, such as traffic.

4. Safety Policy:

• MoroccoViewTours places a high priority on your safety during all activities.

• Customers are required to follow the safety guidelines provided by our tour guides.

• The company is not liable for injuries resulting from failure to follow the instructions.

5. Communication and Complaints Policy:

• You can contact us via phone or email for any inquiries.

• We welcome all complaints and aim to resolve them within 48 hours.

6. Payment Policy:

• Payments can be made in Moroccan Dirhams (MAD) or foreign currency.

• Bookings will only be confirmed once full payment has been received.

7. Amendments:

• MoroccoViewTours reserves the right to modify these policies at any time. Updates will be communicated via our website.

8. Force Majeure:

• In cases of force majeure (e.g., severe weather, driver emergencies, or accidents beyond our control), we will:

  1. Reschedule the tour.

  2. Provide a full refund if rescheduling is not feasible.

Note: For more information or specific requests, please don’t hesitate to contact MoroccoViewTours directly!

9. Contact Information For any questions or concerns, please contact us at:

Email: contact@moroccoviewtours.com
Phone: +212 661-861640